High Carr Business Park Unit 4,
Millennium Way,
Newcastle Under Lyme,
Staffordshire
ST5 7UF
We have a few ways for you to find your correct hanger
If you still cannot find the hanger you need please send us an email to info@betd.co.uk and will identify it for you if it is one within our range.
You can re-use your old bolts if not worn or damaged. We do have an option when the hanger is selected to add bolts to the order.
Please send us a clear photo of were the hanger would fit into the frame to info@betd.co.uk and will be able to identify it for you, if we have it within our range of hangers.
Unfortunately, we cannot make a one -off or small runs less than 50 hangers.
Our delivery options are: –
*All off the above Excludes Sunday’s and Bank Holidays*
You will receive your order the next working day before 1pm. Orders must be placed before 2pm the day before to ensure we can get the order out on time.
We do offer Saturday delivery; orders must be placed before 2pm on Friday. The cost of this service is £12:00 (UK Only)
Our aim is to get your order through the door as quickly as possible. If you order before 2pm Monday to Friday your order will be shipped out the same day. After 2pm the order will leave the following working day. In busy times it may vary ie Bank holidays and Christmas.
Simple answer is yes! You have 30 days to return your order if incorrect.
Please ensure the part has not been used or marked/damaged in anyway as we would be unable to refund or exchange.
Once the order arrives one of our team will check to make sure it meets the criteria stated above. Please note if you return the item outside our returns and refund policy, we will be unable to process a full refund.
We do offer a free post option on all orders; however, we are unable to offer this on exchanges. If you return an item for exchange, we will charge the cost of the return postage. This must be paid before the dispatch.
Firstly, we are sorry if your order arrives with a part missing. Please get in touch with our support team us straight away info@betd.co.uk and we will resolve your problem as a priority.
We’re sorry your order has turned up incorrect. Please get in touch with our support team straight away info@betd.co.uk and our team will help to get this resolve as quickly as possible.
We’re sorry your order has arrived damaged; we do everything possible to ensure the parcels are well packed before they leave us but if theirs is a problem with a faulty or damaged item, we would like to resolve it as quickly as possible.
Please get in touch with our support team straightaway, send a photo of the damage and a small explanation of the issue and we will resolve as quickly as possible.
If you change your mind on your purchase. You have 30 days to return the item, unused, in a saleable condition and in the original packaging for a refund.
Once the order arrives one of our team will check to make sure it meets the criteria stated above. Please note if you return the item outside our returns and refund policy, we will be unable to process a full refund.
We do offer a free post option on all orders; however, we are unable to offer this on exchanges. If you return an item for exchange, we will charge the cost of the return postage. This must be paid before the dispatch.
Please return the item in the ordinal packaging with the invoice stating what you would like to do ie refund or exchange and our support team will do the rest, when it arrives back at betd.
Our return address:-
Betd Components
High Carr Business Park
Unit 4, Axis
Millennium Way
Newcastle Under Lyme ST5 7UF
