If you are a UK customer choosing to use our Special Delivery next working day option, you must place your order before 3pm Monday to Thursday and 12pm on Friday to enable us to get the parts away on time. Please note, Saturday is not a normal working day, we can get parts out for delivery on Saturday morning but there is an extra cost. Please call us before the deadline for details.
We charge all postage at post/packing costs. Small UK orders are generally shipped 2nd Class Post (Freepost). Larger UK orders are shipped by carrier and should arrive the next day. International parcels, depending on size are sent by air mail or international carrier.
Parts returned that have been incorrectly ordered will be subjected to a handling charge.
Freepost delivery within the UK is normally 2 to 5 days for small parcels, option available for quicker delivery using Special Delivery next day, 3-5 days for larger items. International orders will take slightly longer, usually no more than 15 days. Larger parts, Special Delivery, Air Mail and international deliveries can be traced should there be a problem. We keep our post and packing charges to a minimum and as a result you may incur a small charge if you return wrongly ordered parts. If you need to return goods you must inform BETD in writing, by fax or Email within 7 days after the day of receipt of the goods.